At Ital Deals Interiors, we are committed to ensuring your complete satisfaction with every purchase. Due to the custom-made nature of many of our products, we generally do not accept returns or exchanges. However, we understand that there may be circumstances where a return or exchange is necessary. Please review the following guidelines for returns and exchanges:
In rare cases where a product is unopened and in its original packaging, we may consider accepting a return. However, the customer is responsible for the cost of return shipping. Please contact our customer service team within [number] days of receiving your order to initiate a return request.
If you receive the wrong product due to an error on our part or if your item arrives damaged, please contact us immediately. We will arrange for the correct product to be shipped to you at no additional cost, and we will cover the cost of return shipping for the incorrect or damaged item.
We take great care to accurately describe and represent our products on our website. If the product you receive matches the description and specifications listed on your online invoice, the possibility of returning the product is minimal. However, if you have any concerns about the accuracy of your order, please contact us, and we will do our best to address your concerns.
Many of our products are custom-made to order, and as such, we are unable to accept returns or exchanges for these items. We recommend carefully reviewing product specifications and dimensions before placing your order to ensure that the item meets your requirements.
If you have any questions or concerns about our return and exchange policy, please don’t hesitate to contact our customer service team. We’re here to assist you and ensure that your shopping experience with Ital Deals Interiors is enjoyable and stress-free.
Thank you for choosing Ital Deals Interiors for your furniture needs. We appreciate your understanding of our return and exchange policy.